Shipping / Receiving
Do you often use the terms “Shipping” and “Receiving” interchangeably? You’re not the only one. But in reality, they are pretty different. When we say an item has been Shipped, we typically mean that the item has left the warehouse. On the other hand, when we talk about Receiving , we refer to the date when the package will arrive at the doorstep of the end customer.
What Is Shipping / Receiving ?
What Is Shipping?
Shipping refers to everything that is required to physically transport the products purchased from an online store to a customer’s delivery destination. Primarily, this includes receiving an order, processing it, and preparing it for delivery.
Shiprocket Strip
What Is Receiving?
Receiving is what begins after shipping. It is the final leg of the supply chain process when a shipment is moved from a transportation hub to the customer’s doorstep. The goal is to ensure that the order reaches its destination timely, accurately, and efficiently.
Shipping / Receiving FAQ
To track the status of a shipment, from pickup to delivery, with real-time tracking information, you can also contact us through call to our customer support
To protect customer privacy, authentication is required to view a shipment’s Proof of Delivery (POD). While basic shipment information can be viewed by anyone who enters the shipment’s Tracking Number/PIN, the POD contains private recipient information, such as the pickup and delivery address, and delivery signature.
To view the POD, the following information must be provided:
- Canadian shipments require one of the following: origin postal code, destination postal code or the bill to account number
- U.S. shipments require one of the following: origin postal code, destination zip code or the bill to account number
- International shipments require one of the following: origin postal code, destination country or the bill to account number
- Please note: Shipments using a manual bill of lading will require additional processing time before the POD is available.